Charleys Philly Steaks

Reviews about Charleys Philly Steaks

• 2 / 5

  By James MacDonald
  Alright well I usually do not right reviews but I had to for this experience. I'm only giving this place 2 stars because I got food and it was okay. So I was waiting in line and these two women, a mother and a daughter, were in front of me and we're having a really hard time ordering which brings me to my first issue. The cashier could not understand what these people were trying to say and got there order wrong, it didn't help that this woman was like 75 years old and that the person taking the orders had a heavy accent but still there should be an easier way of ordering. Then I order and he gets my order right but I could barely understand what he was saying due to his heavy Hispanic accent. Then I make my way down to where I pick up my food where there is a woman making the food who has an even heavier accent of some kind. One that I could not understand. Also on my journey to pick up my food I noticed that everyone working there is trying to talk to the people who are looking at the menu, deciding what they want to eat or where they should eat since there are many options at the food court. If the people behind the counter just worried about the task in front of them and not about getting customers to come buy food they would be much more efficient and able to get people out in a timely manner instead of people just standing there for long amounts of time. It also doesn't help that the manager who is the cook and trying to get customers to come in has a really annoying voice that probably turns most customers away but I trekked through the pain till the bitter end just for some food. Once I got my food I noticed that the person cutting the bread had cut it before he had put anything on it which made no sense to me because if you try to pull the pieces apart to eat like a normal person the meat just falls off and onto the tray and then your over there like "what the frick!?" just trying to eat your sandwich. One more thing that I noticed was that everyone working was talking to each other a lot while customers were there waiting for food. The workers should be more worried about getting the customers out and onto the next one. In conclusion I wouldn't go here just because of the people who are working but the food is ok.
  November 10, 2016
• 3 / 5

  By Daniel Stearns
  Good lunch spot
  October 15, 2016